Passionate about person-centred aged care.
At Optimise Aged Care Consulting, we are passionate about helping aged care providers deliver safe, high-quality, person-centred care while navigating an increasingly complex regulatory environment.
Founded by Registered Nurse and experienced aged care leader Catriona Mortlock, we combine extensive clinical, operational and governance expertise with a practical, hands-on approach. Having successfully led residential aged care services, quality improvement initiatives and Commission outcomes, we understand the real challenges providers face.
We partner with residential aged care and Support at Home providers to strengthen governance, improve quality systems, enhance compliance and build confident, capable teams. Our focus is on delivering practical solutions that create lasting improvements — not just meeting regulatory requirements.
Our commitment is simple.
To support providers in achieving excellence through strong leadership, sound clinical governance and continuous quality improvement.
What Sets Us Apart?
- Extensive experience supporting residential aged care and home care providers
- Practical advice that can be implemented immediately
- Strong understanding of the Strengthened Standards
- Expertise in clinical governance, risk management, and quality improvement
- Support with Commission engagement, remediation plans, and compliance improvement
- Workforce optimisation, care minutes, and operational performance reviews
- Leadership mentoring and capability development for managers and clinical leaders
- Flexible support options ranging from one-off reviews to ongoing advisory services
Our Commitment
Our goal is simple: to help aged care providers and home support providers build safe, compliant, high-performing services that deliver exceptional care and positive outcomes for older Australians.
We believe compliance should not just be about meeting standards — it should be about creating a culture of continuous improvement, strong leadership, and quality care.
- 150+
- bed facilities managed
- ★★★
- Star Rating improvements
- 100%
- accreditation outcomes
- 10+ yrs
- leadership experience